Challenge
As PagerDuty grew globally, our offices needed to evolve beyond functional workplaces. The goal was to create environments that fostered collaboration and flexibility while reflecting company values, promoting inclusion, and showcasing the brand to employees, customers, and partners.

Approach
I led the design of offices in San Francisco, Toronto, Atlanta, Lisbon, and London, partnering with Workplace and People teams to bring brand and culture into every detail. Each space blended interior design, branding, and environmental storytelling—from furniture and finishes to artwork and large-scale brand moments.

We collaborated with local artists to create custom installations that reflected the character and community of each city while maintaining a consistent global brand experience. Spaces were designed for flexibility and collaboration, allowing them to adapt as teams and ways of working evolved.

Impact

• Delivered inspiring, functional spaces that instilled pride and reinforced company identity

• Designed environments that supported hybrid collaboration, inclusion, and innovation

• Strengthened customer relationships through spaces built for partnership and co-creation

• Achieved a cohesive global brand experience across five offices